Contact Us

Get in touch

We'd love to hear from you! Whether you have a question, feedback, or need assistance, our team is here to help.

Call Us

020 1330 2950

070 5977 0508

Email Us

hello@ceiil.ng

info@ceiil.ng

Visit Us

17, Bishop Kale Close, Off Kasumu Ekemode St, VI, Lagos

Opening Hours

Monday – Friday

8:00 AM – 5:00 PM

Frequently Asked Questions (FAQs)

What is CEIIL?

Capital Express Indemnity Insurance Limited (CEIIL) is a fully licensed general insurance company in Nigeria, offering a broad range of risk management solutions to individuals and organizations. CEIIL is committed to innovation, integrity, and service excellence.

Where is CEIIL located?

17, Bishop Kale Close, Off Kasumu Ekemode Street,
Off Saka Tinubu Street, Victoria Island, Lagos, Nigeria.

What are CEIIL’s working hours?

Monday to Friday: 8:00 AM – 5:00 PM (WAT)

What types of insurance does CEIIL offer?

CEIIL provides a wide selection of general insurance products, including:
Motor Insurance: Protection for private and commercial vehicles, including third-party and comprehensive coverage.
Liability Insurance: Covers legal liabilities to third parties due to bodily injury or property damage.
Property Insurance: Safeguards homes, offices, factories, and contents against risks like fire, flood, and theft.
Marine Insurance: Provides coverage for goods in transit, both locally and internationally.
Engineering Insurance: Covers machinery breakdown, contractors’ all risks, erection all risks, and more.

What is Fidelity Guarantee Insurance?

This insurance protects employers against financial losses resulting from fraudulent or dishonest acts committed by their employees.

What is Professional Indemnity Insurance?

It provides financial protection for professionals against claims of negligence, errors, or omissions arising from services rendered.

How can I manage my insurance policies?

How can I manage my insurance policies?
You can manage your policies easily using the CEIIL Insurance Portal. With the portal, you can:
Buy or renew policies
View and download certificates or policy documents
Retrieve your BrownCard
File and track claims
Schedule premium payments

How do I file a claim?

To file a claim:
Visit ceiil.ng and navigate to the Claims section.
Fill out the relevant claim form with supporting documentation.
Submit online or contact customer support for assistance.
A claims officer will follow up with next steps.

How can I contact CEIIL?

Phone: 070-5977-0508, 020-1330-2950
Email: info@ceiil.ng / hello@ceiil.ng
Website: http://ceiil.ng

Is CEIIL regulated?

Yes. Capital Express Indemnity Insurance Limited is authorized and regulated by the National Insurance Commission (NAICOM) — ensuring that all services meet strict industry standards