About US

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ABOUT US

Your Trusted Partner in General Insurance Solutions

Capital Express Indemnity Insurance Limited is a premier insurance provider dedicated to offering a wide range of non-life insurance solutions tailored to meet the diverse needs of our clients. With a strong commitment to excellence and customer satisfaction, we strive to provide peace of mind through comprehensive and reliable insurance coverage.

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Our Core Values

Customer Dedication

We prioritize providing exceptional service and support to meet our clients’ needs and exceed their expectations.

Respect for Individuals

We treat every individual with respect and dignity, fostering an environment where everyone feels valued and heard.

Integrity

We uphold the highest standards of honesty, transparency, and ethical conduct in all our dealings, building trust with our clients and partners.

Creativity

We encourage out-of-the-box thinking to develop innovative insurance solutions that meet the evolving needs of our customers.

Teamwork

We believe in collaboration and mutual support, leveraging each member’s strengths to achieve common goals.

Frequently Asked Questions (FAQs)

What is CEIIL?

Capital Express Indemnity Insurance Limited (CEIIL) is a fully licensed general insurance company in Nigeria, offering a broad range of risk management solutions to individuals and organizations. CEIIL is committed to innovation, integrity, and service excellence.

Where is CEIIL located?

17, Bishop Kale Close, Off Kasumu Ekemode Street,
Off Saka Tinubu Street, Victoria Island, Lagos, Nigeria.

What are CEIIL’s working hours?

Monday to Friday: 8:00 AM – 5:00 PM (WAT)

What types of insurance does CEIIL offer?

CEIIL provides a wide selection of general insurance products, including:
Motor Insurance: Protection for private and commercial vehicles, including third-party and comprehensive coverage.
Liability Insurance: Covers legal liabilities to third parties due to bodily injury or property damage.
Property Insurance: Safeguards homes, offices, factories, and contents against risks like fire, flood, and theft.
Marine Insurance: Provides coverage for goods in transit, both locally and internationally.
Engineering Insurance: Covers machinery breakdown, contractors’ all risks, erection all risks, and more.

What is Fidelity Guarantee Insurance?

This insurance protects employers against financial losses resulting from fraudulent or dishonest acts committed by their employees.

What is Professional Indemnity Insurance?

It provides financial protection for professionals against claims of negligence, errors, or omissions arising from services rendered.

How can I manage my insurance policies?

How can I manage my insurance policies?
You can manage your policies easily using the CEIIL Insurance Portal. With the portal, you can:
Buy or renew policies
View and download certificates or policy documents
Retrieve your BrownCard
File and track claims
Schedule premium payments

How do I file a claim?

To file a claim:
Visit ceiil.ng and navigate to the Claims section.
Fill out the relevant claim form with supporting documentation.
Submit online or contact customer support for assistance.
A claims officer will follow up with next steps.

How can I contact CEIIL?

Phone: 070-5977-0508, 020-1330-2950
Email: info@ceiil.ng / hello@ceiil.ng
Website: https://ceiil.ng

Is CEIIL regulated?

Yes. Capital Express Indemnity Insurance Limited is authorized and regulated by the National Insurance Commission (NAICOM) — ensuring that all services meet strict industry standards

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