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Frequently Asked Questions (FAQs)
Capital Express Indemnity Insurance Limited (CEIIL) is a fully licensed general insurance company in Nigeria, offering a broad range of risk management solutions to individuals and organizations. CEIIL is committed to innovation, integrity, and service excellence.
17, Bishop Kale Close, Off Kasumu Ekemode Street,
Off Saka Tinubu Street, Victoria Island, Lagos, Nigeria.
Monday to Friday: 8:00 AM – 5:00 PM (WAT)
CEIIL provides a wide selection of general insurance products, including:
Motor Insurance: Protection for private and commercial vehicles, including third-party and comprehensive coverage.
Liability Insurance: Covers legal liabilities to third parties due to bodily injury or property damage.
Property Insurance: Safeguards homes, offices, factories, and contents against risks like fire, flood, and theft.
Marine Insurance: Provides coverage for goods in transit, both locally and internationally.
Engineering Insurance: Covers machinery breakdown, contractors’ all risks, erection all risks, and more.
This insurance protects employers against financial losses resulting from fraudulent or dishonest acts committed by their employees.
It provides financial protection for professionals against claims of negligence, errors, or omissions arising from services rendered.
How can I manage my insurance policies?
You can manage your policies easily using the CEIIL Insurance Portal. With the portal, you can:
Buy or renew policies
View and download certificates or policy documents
Retrieve your BrownCard
File and track claims
Schedule premium payments
To file a claim:
Visit ceiil.ng and navigate to the Claims section.
Fill out the relevant claim form with supporting documentation.
Submit online or contact customer support for assistance.
A claims officer will follow up with next steps.
Phone: 070-5977-0508, 020-1330-2950
Email: info@ceiil.ng / hello@ceiil.ng
Website: https://ceiil.ng
Yes. Capital Express Indemnity Insurance Limited is authorized and regulated by the National Insurance Commission (NAICOM) — ensuring that all services meet strict industry standards